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Advice: When you sign up, make sure to turn on two-factor authentication right away. This easy step keeps people who shouldn't be able to get into your account from doing so and lowers the risks when you make withdrawals or change your balance in $.
All personal data is protected by TLS 1.3 protocols, which are standard in the industry. We have regular security audits done by third parties, and we keep track of every transaction involving $ and look for anything unusual in real time.
For account management and to follow Canada rules, we only collect the information we need, like your email address, phone number, and verified ID.
We never share customer information for marketing purposes, and we always follow the rules for digital privacy in our area.
You decide what you want to share: you can change your communication settings or ask for access to or export your data at any time from the account dashboard.
Sensitive data is kept on servers in Canada, which is in line with local laws about how to securely store and process data.
The law says that activity records must be kept for a certain amount of time.
If you have any other preferences about how your data is handled, our dedicated support team will help you right away, including showing you how to close your account and safely withdraw $.
Are you ready to have fun in a responsible way? Join today—players from Canadian get personalised help and top-notch security with every transaction in $!
Always provide accurate personal details and contact data during sign-up.
To check age eligibility, verify identity, and follow Canada rules, only the most important information is collected, such as legal name, date of birth, address, and a working email. Without this information, access to an account cannot be granted or maintained.
Session statistics, device identifiers, and browser type may be recorded automatically to detect unauthorized access or technical issues. These technical logs help maintain security standards and improve the user experience for account holders.
Financial data–including payment method and selected currency ($)–is processed solely for handling wallet activities: making deposits, processing withdrawals, and keeping your balance in $ up to date. Sensitive card information is transmitted only through certified payment gateways; it is not stored on site servers.
We keep track of the games you play, how much time you spend playing them, and what you do in the app to help with responsible engagement monitoring and to give you personalised suggestions. This helps keep the digital world safe and find patterns that might need action, especially when people ask to be excluded or take a break.
Make sure that the information in your account settings is correct. If you enter the wrong information, you may not be able to withdraw $ or get help from customer service.
Only verified channels can send updates. Marketing preferences are respected. You need permission before you can send push notifications or promotional emails. You can still change these preferences at any time from the profile panel.
To make your profile safer, turn on two-factor authentication right after you sign up.
TLS 1.3 protocols are used to send all user records over encrypted connections, which keeps unauthorised people from getting in.
Personal identifiers and payment information, including deposits, withdrawals, and balance in $, are stored in isolated databases, segregated from operational resources. Restricted access protocols ensure only vetted personnel can interact with any sensitive data.
All account actions and major operations are logged and monitored 24/7 to rapidly detect anomalies.
Information is retained strictly as mandated by Canada law, then securely deleted with advanced wiping methods.
Backup systems employ the same encrypted architecture as primary data storage, ensuring no data is left vulnerable at any point.
Changing your passwords every 90 days and not using the same ones again will make your profile harder to hack.
You can ask customer support questions about deleting data or requests to export data through the verified channels listed in your account dashboard.
Only share personal information with services and platforms that have clear access controls.
Identity information, transaction records, and activity logs will only be shared with third parties when the law requires it, when payment processing is necessary, or when trusted service providers are needed to manage the account.
Payment gateways and technical support partners are examples of third-party entities that are bound by strict contracts that say they can't use or share player information for purposes that aren't related to the game.
Always confirm that external links or offers originate directly from the official site rather than unknown parties.
Employ two-factor authentication and monitor your account regularly to detect any unauthorized access swiftly.
No external marketing agencies or advertisers receive sensitive data; only aggregated, anonymized analytics may be shared to improve user experience.
For concerns about data disclosure or to limit sharing, adjust privacy controls in your account settings or contact customer support.
Remain vigilant with consent prompts before authorizing any integration with external tools or partners.
Personal data remains in the platform's records only for the period required to fulfill legal, regulatory, and operational obligations.
You can ask to have your account and any related information deleted at any time, but Canada law requires that this be done in a way that follows compliance and anti-fraud rules.
Financial authorities require that information about transactions and payments (such as deposits and withdrawals in $) be kept for at least five years.
To follow anti-money laundering rules, identification documents and verification records are kept for at least five years after an account is closed.
Customer service emails and internal communications are usually kept for up to three years to make sure quality and settle any possible disputes.
After a certain amount of time, your information is safely anonymised or deleted from active systems.
If you want to speed up the process of deleting your account, make sure all your $ balances are paid off and all your withdrawal requests are in before you ask for account deletion.
If you have questions about your retention period, please get in touch with the support team for information that is specific to your case and meets the requirements of Canada.
You can control which tracking technologies are turned on by changing the cookie settings in your account dashboard.
To protect your privacy, turn off non-essential cookies in your browser or through controls on the site.
Functional cookies stay on to help you log in, access your account, and make payments like deposits to $ or checking your balance in $.
Update your consent at any point by visiting the cookie management page, ensuring compliance with Canada regulations.
Clearing cookies from your browser removes stored preferences and tracking data, affecting how the service personalizes offers and retains session information.
To review the information associated with your account, log in and access the profile settings section.
You can see and change all of your important information there, such as your name, email address, phone number, billing addresses, and preferred payment methods.
Before any changes are saved, there may be verification steps that need to be taken.
If you find any mistakes, use the editing tools in the platform right away to fix them.
You can only change some records, like transaction history and deposit/withdrawal summaries (in $), by contacting customer service through the secure support form.
To meet Canada licensing requirements, requests to change verified identity documents may need extra steps or paperwork.
You can export your data by going to account settings and clicking on the "Download My Information" link. Within a few hours, a safe file with your personal information and transaction logs will be made.
An online form handles deletion requests. Once you submit your request, any pending withdrawals and active balance in $ will be processed according to payout policies before being removed.
Deletion permanently removes personal information, but laws in Canada may require it to be kept (for example, anti-fraud, AML, or tax laws).
If you need to know the status of data erasure or if you run into problems because of local laws, get in touch with support.
Players can say no to processing or limit the use of their personal information for marketing communications by changing their preferences in the notification settings.
All actions and preferences will take effect once you confirm them. Check your inbox for the verifications you need to finish these steps.
You can ask our support team any questions about data protection by using the special contact form in your account settings.
Choose "Data Inquiry" as the subject to make sure your request gets priority.
If you want to send an email, send it to support@[DOMAIN] and include your registered username and a brief description of your problem.
Most of the time, our team will respond to requests within 48 hours.
Use one of the following secure channels for sensitive tasks like deleting data, fixing account information, or withdrawing consent:
Whenever you reach out, provide your account reference number and clearly state the nature of your concern.
Avoid sharing sensitive details in unsecured emails.
If you are dissatisfied with the resolution provided, you can escalate your case to the appointed Data Protection Officer (DPO) at the same contacts.
Requests are handled in alignment with Canada regulatory standards for customer data protection.
Bonus
for first deposit
1000CAD + 250 FS
